Penalties

If you have received a penalty and have not paid it immediately, you can, within 30 days, request its cancellation by means of a defensive letter, by filling out the form in your personal area. From the left menu, in the "Services" section, select "Sanctions - Defensive Writings". It is necessary to choose the type of sanction for which you want to appeal in order to enter the data of the report or injunction that you want to contest.

Alternatively, you will have to forward to our office in charge (including the penalty in your possession, original travel documents if present , and all the documentation that you consider relevant for the purpose of the request) to the following PEC address: trenord.scrittidifensivi@legalmail.it or to the email address scrittidifensivi@trenord.it.

You can also send it by registered letter with return receipt to the address:
Trenord - Ufficio Legale
P.le Cadorna, 14/16
20123 Milan (MI)

Provided that the wording "Injunctions" is placed on the envelope sent.

In compliance with current legislation relating to the processing of personal data, it is also necessary to fill in and attach the appropriate consent form that you can download here.

Once the submitted documentation has been examined, our office will decide whether to cancel, modify or maintain the sanction against you.

To make the payment of a fine, you must make a transfer corresponding to the amount due to the following bank address

Bank transfer details:

Postal code: n ° 1000055895

payable to Trenord Srl - Piazzale Cadorna 14 - 20123 Milan

IBAN IT 11 K 07601 03200 001000055895

BIC / SWIFT: BPPIITRRXXX

reason "TRAVEL IRREGULARITY N ° XXX" *

* indicate the number of the assessment report