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CARNET
FOR SALE ONLINE
Buy the Trenord multi-journey carnet to get 10 origin–destination tickets at a discounted price
Digital 10-journey multi-journey carnet
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USE
Railway: the multi-journey carnet is bidirectional; at the time of use, it is necessary to indicate the direction of travel for each ticket by choosing the destination of the journey.
STIBM area: the multi-journey carnet allows for free travel between the purchased zones for the entire validity period. -
PRICE
Railway: based on the distance in km between the origin and destination of the journey.
STIBM area: based on the number of zones purchased. -
VALIDATION
Railway: to start the validity period, it is necessary to activate an individual ticket via Tap&Go and indicate the direction of travel by choosing the destination of the trip.
STIBM area: to start the validity period, it is necessary to activate each individual ticket via Tap&Go. -
VALIDITY
Railway: 6 hours.
STIBM area: 75 minutes for two zones; +15 minutes for each additional zone up to 4 zones; +30 minutes for each additional zone for tickets with 5 zones or more.
In Milan, the minimum fare that can be purchased is 3 zones, which is valid for 90 minutes from the first validation.
Do you already have a digital carnet? Find out how to use it
FAQ
The multi-journey carnet has no expiry date, except in the case of a rate adjustment, as indicated in Articles 35 and 101 of the General Conditions of Travel.
Once generated from the multi-journey carnet management area, the tickets are valid for 6 hours starting from the date/time entered.
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You can ask for assistance at the Trenord Contact Center 02-72.49.49.49 (active every day from 5.00 am to 1.00 am).
In the case of single tickets purchased, if the transaction was successful, in the “I miei carnet” section you should still find all the tickets purchased.
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• Each carnet is unique and cannot be divided. The individual tickets of the carnet are valid for one traveler and the simultaneous use of a carnet by several passengers at the same time is not allowed.
• Any TRENORD ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario.
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Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.
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HOW TO USE A MULTI-JOURNEY PASS BOUGHT ONLINE
- Once you have received the purchase confirmation e-mails, "MY MULTI JOURNEY PASSES" will appear in the right-hand column of the Trenord e-Store Home Page [visible when you login]. Click and access the page to purchase the tickets using your Multi-journey Pass.
- Each time you want to use one or more tickets from your Multi-journey Pass, you can choose between two methods: either enter the date and time of your journey using the calendar provided, or, particularly if you are not at a PC and are in a hurry, use the "Tap&Go" function to generate the ticket with PNR code at the precise moment you need it.
- In both cases, and following further confirmation, you will receive an e-mail bearing the PNR [code] and QrCode of each ticket purchased to show in the event of inspection.
DISCOVER MY LINK CARD
My link Card is a card that allows you to load your one-way tickets and carnets. It is anonymous because it does not require any profiling.
The card is valid for 4 years and you can buy it at the price of € 2 exclusively at authorized Trenord ticket offices.
USE
Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey.
VALIDITY AND VALIDATION
Tickets loaded on the card are valid in both directions and only for one traveler.
Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations.
LINES ON WICH IT CAN BE USED
Laveno-Varese-Saronno-Milano | Milano-Malpensa | |
Como-Saronno-Milano | Saronno-Milano-Lodi | |
Novara-Saronno-Milano | Mariano/Camnago-Seveso-Milano | |
Asso-Seveso-Milano |
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